Salon Policies

Why do we have these policies? We assure you it's because we're committed to protecting our team and ensuring that all clients that come through for services feel cared for and looked after.

These policies help us stay on top of safety procedures and ensure a consistent quality visit each time you’re in. Freeing your wild while keeping our emphasis on delivering 5-star customer service is always a priority!

  • We guarantee our salon services when guests follow salon recommendations including home care instructions. We will make complimentary corrections and adjustments as appropriate within 2 weeks from the date of the original service. We do not offer refunds on salon services.

  • We kindly request 24 hours notice for any cancellation or changes to your standard service reservation.

    RUNNING LATE?

    Under most circumstances, guests more than 10 minutes late will be asked to reschedule or see another stylist if available. Please call to make sure your reservation can still be accommodated.

    LAST MINUTE CANCELLATION OR NO SHOW?

    Late Cancellation: Appointments cancelled/rescheduled within 48 hours of the scheduled time will be charged 50% of the service. Appointments cancelled/rescheduled within 24 hours of the scheduled time will be charged 100% of the service.

    No Show: A fee of 100% of the service will be charged to the card on file.

  • For the Safety and comfort of your children, yourself, and our clients, we appreciate your support and understanding of our guidelines regarding children in the salon. Please make all necessary child care arrangements prior to your visit. If something were to happen to your child, it would not only be devastating to you and your family, it would be equally devastating to The Mane Salon family. Guests who do not abide by our safety policies may be asked to reschedule their appointment.

    *Children 12 years old and younger are welcome on the salon floor when receiving a service.

    Out of respect for other guests we ask that all disruptive children (loud talking, games, crying infants) be taken elsewhere until the noise subsides.

    Any gaming systems or other electronic devices are to be used with head phones to keep the noise level at a respectable minimum.

  • Here a The Mane we accept Visa, Mastercard, Discover, and American Express and well as cash.

    Payment is due at the time of service.

  • This Privacy Policy describes how The Mane Salon ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.

    By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

    1. Information We Collect

    We collect the following types of information:

    Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.

    We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.

    Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.

    Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.

    Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.

    Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.

    3. Sharing Your Information

    We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:

    Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.

    Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.

    Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.

    4. Your Choices and Rights

    You have the following rights regarding your information:

    Access: You can request access to the personal information we hold about you.

    Rectification: You can request corrections to inaccuracies in your personal information.

    Deletion: You can request the deletion of your personal information, subject to legal obligations.

    Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

    5. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    5. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:

    The Mane Salon

    3874 E. 120th Ave Thornton CO 80233

    Telephone: +1 (303) 451-8389

    Email: themanecosalon@gmail.com